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Forum Help
 CIS Forum : Forum Help

Notice: These forums have been modified for the specific needs of CIS Inc. and its clients. Some of the functionality described below may be disabled. Be sure to study "The Basics" before using the forums.
Choose a help topic
Registration and Logging into the Forum
Why can't I login?
Do I need to register?
Lost Passwords
 
User Preferences and Forum Settings
How do I change my forum settings?
Forum Times and Dates are not set to my local time
 
Posting Issues
How do I post a message in the forum?
How do I delete posts?
How do I edit posts?
Why can I not view a forum?
 
Message Formatting
Can I use HTML?
Can I post images?
What are closed topics?
 
Usergroups
What are Forum Administrators?
What are Usergroups?

Registration and Logging into the Forum
Why can't I login?
To login into the Forum you must use the Username and Password that you entered when registering for the Forum. If you have not yet registered then you must first do so in order to login. If you have registered and still are unable to login then first check that you have all cookies enabled on your web browser, you may need to add this web site to your browsers list of trusted web sites. If you are banned from the Forums then this may prevent you form logging in, in which case check with the Forums administrator.
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Do I need to register?
Yes
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Lost Passwords
If you have lost your password then don't panic. Although passwords can not be retrieved they can be reset. To reset your password click on the Login button and at the bottom of the login page you will have a link to the lost password page to request that a new password be emailed to you. If this option is not available or you do not have a valid email address in your profile then you need to contact the Forum Administrator or a Moderator and ask them to change your password for you.
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User Preferences and Forum Settings
How do I change my forum settings?
You can change your forum settings, profile information, registration details, etc. from your Member Control Panel Menu, once you have logged into the Forum. You will be able to control many aspects and access member features from this central menu.
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Forum Times and Dates are not set to my local time
The time used in the Forums is that of the server time and date, if the server is located in another country then the times and dates will be the local times of that country. To change the Times and Dates to your own local settings then simply edit your 'Forum Preferences' through your Member Control Panel Menu, and set by how many hours the time is offset from your own local time. The Forums are not designed to adjust between standard and daylight saving times, so you may need to adjust the time in your Forum Preferences by another hour during these months.
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Posting Issues
How do I post a message in the forum?
To post a message in the Forums click on the relevant button on the forum or topic screens. Depending on how the forum administrator has setup the forum depends if you need to login first before you can post a message. The facilities available to you in each of the forums are listed at the bottom of the topic screen.
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How do I delete posts?
Unless you are a Forum Moderator or an Administrator you can only delete your own posts and only if the forum has been setup with the relevant rights for you to be able to delete your post. If someone has replied to your post then you will no-longer be able to delete it.
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How do I edit posts?
Unless you are a Forum Moderator or an Administrator you can only edit your own posts and only if the forum administrator has created the relevant rights for you to do so. When you edit your posts depending on the forum setup, it will display the username, time, and date of when the post was edited at the bottom of the post.
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Why can I not view a forum?
Some forums are setup to allow only certain users or groups f users to access them. To view, read, post, etc. in a forum you may first need permission which only a forum moderator or a forum administrator can grant you.
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Message Formatting
Can I use HTML?
HTML cannot be used in your posts, this is done for security reasons as malicious HTML code can be used to destroy the layout of the forum or even crash a web browser when a user tries to view a post.
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Can I post images?
Images can be added to your posts, if the forum administrators have allowed uploading of images you can use this to upload an image from your own computer into your message. However, if image uploading is not available then you will need to link to the image that needs to be stored on a publicly accessible web server, eg. http://www.mysite.com/my-picture.jpg.
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What are closed topics?
Closed Topics are set this way by forum administrators or moderators. Once a Topic is closed you will no-longer be able to post a reply in that topic or vote in a poll.
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Usergroups
What are Forum Administrators?
Forums Administrators are people who have the highest level of control over the forums, they have the ability to turn on and off features on the forums, ban users, remove users, edit and delete posts, create users groups, etc.
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What are Usergroups?
Usergroups are a way to group users. Each user is a member of a usergroup and each group can be assigned individual rights in forums, to read, view, post, create polls, etc.
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